One of the most widely used British IPTV apps worldwide for live TV, VOD, and catch-up content streaming is IPTV Smarters Pro. It is the preferred option for IPTV customers due to its multi-screen capabilities, EPG support, and easy-to-use interface. Like any streaming software, it does occasionally have issues, though. The fact that IPTV Smarters’ audio-only issue and no video are two of the most annoying problems consumers face. Codec incompatibilities and device limits, as well as problems with your IPTV playlist or app settings, are some of the possible causes of this issue.
To resolve the IPTV Smarters audio-only issue on a variety of platforms, such as Android, Firestick, Smart TVs, and Windows PCs, we’ll go over all the potential reasons for this issue in this post and offer detailed remedies.
1. The Reason IPTV Smarters ‘ only issue Plays Music
- Your IPTV Smarters Pro app may be playing sound instead of video for a number of reasons. These are the most typical reasons:
- Codec Incompatibility: The video stream employs a codec that neither the player nor your device supports.
- Unsupported Format: The IPTV Smarters app is incompatible with certain IPTV services‘ formats or resolutions.
- Decoder Problems: Video playback may not be possible if the incorrect decoder (hardware or software) is used.
- Outdated App Version: IPTV Smarters Pro may have compatibility problems or flaws in older versions.
- Corrupt Cache/Data: Playback problems may arise from an accumulated app cache. Slow Internet or Buffering: When audio is playing, a poor connection might cause the video to fail to buffer.
2. Verify Device Compatibility
- Make sure your device is IPTV Smarters audio-only issue compatible before navigating the app’s settings. For instance:
- The most recent codecs might not be supported by older Android devices (before Android 6.0).
- Low-end smart TVs could have hardware decoders that are incompatible or have restricted processing capability.
- HD or HEVC (H.265) streams may be difficult to play on Firestick 1st Gen and comparable older devices.
How to proceed:
Verify whether the H.264 and H.265 (HEVC) codecs are supported by your device.
If not, think about switching to a device like an NVIDIA Shield or Android TV box, or use an external player (see below).
3. IPTV Smarters Pro update
Codec problems and playback glitches can be caused by an older version of IPTV Smarters Pro.
Methods for updating:
Visit the Smart TV app shop, Amazon Appstore, or Google Play Store.
Look up IPTV Smarters Pro online.
Tap Update if an update is available.
For Android boxes or Firestick sideloaded apps:
Remove the current version.
Get the most recent APK from a reliable source or the official website.
Reinstall the application.
4. Modify the Integrated Player
The built-in player might not support your IPTV UK stream’s codec. You can switch between players using IPTV Smarters Pro.
How to switch the player:
- Launch the IPTV Smarters Pro app.
- Select Settings.
- Navigate to Player Selection.
- Select a software, hardware, or native player.
- Restart the application after saving it.
Test different options for live TV, movies, and series individually, as each can be configured separately.
5. Pick an external player (like VLC or MX Player)
Try using an external media player, such as VLC or MX Player, which supports a wider variety of codecs, if switching the native player doesn’t work.
How to include an outside player:
- Launch the IPTV Smarters Pro app.
- Navigate to Player Selection under Settings.
- Select MX Player or VLC for each type of material (live, movies, and series).
- Save the configuration.
6. Check the IPTV Playlist’s Format
A playlist may be being sent by your IPTV provider in an unsupported format.
What to search for:
- Make sure your playlist URL ends in .m3u or is provided via the Xtream Codes API.
- Verify that your player or device can handle HEVC if the stream is encoded in that format.
- Some VODs or channels may be unavailable or encoded incorrectly by the supplier.
Correct:
- Check your IPTV provider’s status dashboard or ask them for a different playlist link.
- If possible, try moving from M3U to the Xtream Codes login.
7. Adjust the Decoder Settings (Software vs. Hardware)
While some devices can handle hardware decoding effectively, others perform better with software decoding.
How to adapt:
- IPTV Smarters Pro should launch.
- Navigate to Decoder Settings under Settings.
- Switch between the software and hardware decoders.
- Test playback and save.
- In general, if you’re experiencing hardware-related black screen problems, use a software decoder.
8. Empty App Data and Cache
Video playback can be hampered by a corrupted program cache or data.
Firestick/Android:
- Navigate to IPTV Smarters Pro under Settings > Apps.
- Click on Clear Data and Clear Cache.
Smart Television:
- Use the app list or Smart Hub to access the app settings.
- Use the appropriate option to empty the app’s cache.
- Note: You will need to input your login information again in order to clear the data.
9. Reinstall Smarters Pro on IPTV
Playback problems can be resolved and corrupted files removed with a clean installation.
Actions to take:
- On your smartphone, uninstall the IPTV Smarters Pro app.
- Restart your gadget.
- Reinstall IPTV Smarters Pro in its most recent version.
- Enter your IPTV login information again.
10. Verify the connection and speed of the internet
The video stream can stop while the audio is still loading if your connection is erratic.
Suggested speeds:
- 5–10 Mbps: For high-definition
- 15–25 Mbps for Full HD and HD
- 50+ Mbps: For broadcasting in 4K and on multiple screens
Advice:
- Use speedtest.net to do a speed test.
- If at all possible, use a physical Ethernet connection rather than Wi-Fi.
- Restart your modem or router.
11. If geo-blocking is suspected, use a VPN.
The audio may play, but the video is prohibited if the video content is geo-banned.
- Make use of a reliable VPN provider with a US or UK server.
- Restart IPTV Smarters Pro after reconnecting.
- Verify that using a VPN is permitted by your IPTV provider. VPN connections may be throttled by some.
12. Use a Different Device to Test the IPTV Playlist
To ascertain whether the issue is with the IPTV source or your device:
Actions to take:
- On a separate device, install IPTV Smarters Pro or a comparable IPTV UK app.
- Use the same IPTV login information or playlist to log in.
- Try the same VOD file or channel.
- Your primary device or app settings are the problem if the video plays on the second device.
13. When to Get in Touch with IPTV Help
The issue may be server-side if none of the aforementioned solutions resolve it.
Speak with your IPTV provider and enquire about:
- Does the channel or stream have a known problem?
- Could you offer a different format or link?
- Is there another resolution for the channel?
- Backup streams or formats (such as SD instead of HD) are provided by a reputable IPTV provider.
In conclusion
A number of technical issues, such as outdated programs, codec incompatibilities, playlist issues, or sluggish connections, can result in IPTV Smarters audio-only issue without video. The good news is that a few easy changes to your device or settings can fix the majority of these problems.
Here’s a summary:
Get the most recent version of the app. Change to an external player, such as MX Player or VLC. Experiment with various decoders (hardware/software). Verify and adjust the format of the IPTV playlist. If the issue continues, get in touch with your IPTV provider.
You should be able to enjoy uninterrupted audio and video broadcasts on an IPTV subscription if you follow this guide.